a group of people in a room
a man and woman in a meeting
a woman sitting at a table with a laptop
Planning Phase

Event Experience Guide

A Dedicated Resource for Meeting Planners.

The Event Experience Guide enhances communication between event planners and clients — one centralized, branded resource that replaces scattered emails and PDFs with everything a planner needs to picture their event on property.

See What Your Guide Could Look Like Live

a group of women in bathrobes sitting in a bathtub
a screenshot of a social media event
a group of people posing for a photo
a group of buildings with palm trees
a planter with plants in it
a screenshot of a hotel
a fountain in front of a building
a screenshot of a phone
a woman smiling at the camera
a woman standing on a floor
a screenshot of a website
a group of people posing for a photo
a close-up of food
a screenshot of a room with tables and chairs
a screenshot of a website
a group of people in a meeting

Want to go live in less than 14 days?

Ask about our Guide Build Services.

How it works:

  • One-introductory call
  • You provide the assets.
  • We do all the work.
  • Hyatt Corporate approves.
  • Go live.

Once you're live, enjoy access to 24/7 support.

Features & Benefits

Easily Communicate with Every Planner Type

  • Highly inspirational off-platform experience
  • Email planners and track views
  • A centralized resource for planner FAQs including a hotel resource guide and Hyatt’s time-saving technology tools
a woman standing in front of a group of people

Showcase your meeting spaces. Highlight your team of experts.

  • Highlight all your meeting space and room types
  • House image galleries, room diagrams, videos, and 360 tours
  • Spotlight and introduce key team members (including preferred vendors)
a long table with chairs in a room

Share and Customize Catering Menus.

  • Finally, no more pdf menus (available to print if desired)
  • Easily curate event-specific catering menus. 
a person in a white shirt and blue gloves making food

Your Guide is Optimized for Desktop and Mobile.

  • Tailored for desktop and mobile users alike
  • Adaptive content layout to ensure a seamless user experience
a man in a suit looking at a phone
Enhancements

Translations

Offer your guide in the language your planners work in. Choose from 10 World of Hyatt languages, with local currency support. See pricing below.

a group of people looking at a laptop

Guide Build Services

Skip the setup. Our team builds your guide for you — you provide the assets, we handle the rest. See pricing below.

a group of people walking in a room
From Your Colleagues

Great Opportunity to Leverage Together by Hyatt

“Our Hotel has found a strong correlation between the EEG and Together by Hyatt specifically being able to incorporate FTSCS, our activations, and sustainability. It's another fun digital interactive tool to highlight & elevate what we are already sharing with our clients each and every day. ”
David McGovern | Hyatt Regency Westlake
From Your Colleagues

Simplified The Event Planning Proccess for Everyone

“The implementation process was straightforward, and the greatest success we've seen is the ease of use for our clients along with a streamlined workflow for our planners. Menu updates automatically flow through to what the client sees, ensuring accuracy while saving our team considerable time. Previously, this would have meant re-sharing PDF menus.”
Hannah Edwards | Park Hyatt Sydney
From Your Colleagues

Everything Customers Need, All in One Place

“This platform is an incredibly effective tool for communicating and sharing comprehensive information about our hotel and detailed products with clients. It allows us to efficiently guide clients through the process, helping us close business and finalize event arrangements much faster. It is highly valuable for time efficiency, serving as an excellent guide for both parties when planning events or group arrangements.”
Diah Primasari | Grand Hyatt Bali
From Your Colleagues

More Productive Conversations, Faster Decisions

“We share the guide during inquiries so clients can easily explore our venues... making discussions more productive. It has reduced repeated requests for photos and information, allowing our team to focus more on consultative selling. The implementation was straightforward, and the platform has been easy for our team to adopt.”
Jay Jang | Grand Hyatt Incheon

Product Price Sheet

Annual Fee Translation Fee
Event Experience Guide
(all brands except Hyatt House & Hyatt Place)		 $3,600 +200/ yr
(per additional language)
Bundles (EEG & HWG)
(all brands except Hyatt House & Hyatt Place)		 $5,800
Event Experience Guide
(Hyatt House & Hyatt Place)		 $950

 One-Time Guide Build Pricing

Brand Portfolios Build Fee Translation Fee
Inclusive & Essential  $1,300 +$800
(per additional language)
Luxury, Lifestyle & Classic  $1,600

Fees are in U.S. Dollars
Prices do not include any state and local tax that may apply.
The above Pricing and deliverables are subject to change. Please consult your contract with Tambourine for the most up-to-date pricing and deliverables.